Portfolio
Honours Thesis: The Ethics of Labour-Hiring Algorithms
This research explores the ethical and economic consequences of using automated algorithms and predictive analytics within the South African labour market. It specifically examines whether these technologies serve to improve recruitment efficiency or if they inadvertently entrench historical inequalities through biased data and "black box" processes. By analysing a case study of the digital recruitment platform Leap.ly, the text evaluates how candidate selection varies across different demographic groups and educational backgrounds. The findings suggest that while algorithmic hiring carries risks of statistical discrimination, it can also be structured to support substantive equality by reducing subjective human prejudice. Ultimately, the work highlights the urgent need for transparency and accountability as artificial intelligence increasingly replaces traditional human decision-making in the workforce. I won the departmental prize for the best research conducted in 2017 for this research.
Competitor Analysis
This involved carrying out market research around the competitiveness of this organisation's offerings across several dimensions, and weighting their relative market importance.
Design & User Testing Processes
This involved the creation of a template for the design and user testing processes for all programmes at the organisation, ensuring that all aspects of design were thoroughly accounted for to ensure quality and targeted feedback from testers and users. This is part of forming a standard operating procedure to ensure uniform quality across all programmes.
Self-Mastery
A module, originally built to plug into a workplace development programme to lead students on a cognitive-behavioural journey to help them develop their self-mastery, enhancing wellbeing and workplace resilience. Drawing on a behaviourist approach, the process emphasises observable behaviours and well-established therapeutic techniques, ranging from traditional behaviour therapy and positive psychology to mindfulness and acceptance.
Higher Certificate in Banking
Full review and revamp (quality assurance/design testing) of the following modules:
- Academic Literacy
- Economics 1
- Foundational Banking Practice
- Financial Accounting 1
- Business Management 1
- Ethics and Compliance
-Client Solutioning in Banking
Automating Recruitment Analytics
Between 2017 and 2019, I developed automated R-based systems to streamline data-generation and reporting workflows for Leap.ly, a South African recruitment platform handling nearly 50,000 candidate records. By mechanising data cleansing and the production of descriptive statistics, this project significantly reduced "human toil," enhanced data quality (accuracy and timeliness), and provided resident firms with transparent, real-time insights into candidate progression and demographic trends.
Copywriting and Editing
- Produced published manuscripts, translating different topics - especially educational research - into
accessible public insight.
- Developed client manuscripts from concept to final draft, ensuring clarity, coherence, and publishable quality.
- Supported knowledge-focused retail environments, strengthening customer engagement through informed guidance.
Digital Innovation Implementer
A short skills programme, aimed at developing ethical, insight-driven leaders who communicate, innovate, and create value in a digital world. This is underway, and being crafted using cutting-edge AI technologies to transform both the development process and the learning journey.
Principles of Sustainable Investment
A short programme, designed as an introduction to business and investment acumen and to financial markets, providing inroads into the complexity of making sustainable investment decisions.
The Franschhoek Tatler: Community-based Newspaper Articles
This work involved community-journalism project focused on narrating the diverse socio-economic and cultural landscape of the Franschhoek Valley.
SmallTalX® Public Lectures
SmallTalX® is an environmental platform based in the Western Cape that aims to bridge the gap between scientific research and public understanding. By hosting various educational events and talks, the organisation encourages people to move away from detached thinking and embrace a more interconnected worldview. Their primary mission is to inspire positive social change and conscious decision-making through accessible, informed dialogue. Ultimately, the initiative serves as a hub for meaningful conversations that foster deeper environmental awareness.
Client Value Impact
A short programme designed to create enduring client value: unlocked when consultants embrace a truly client-centric approach in navigating client realities, elevating sales, and the client experience.
Enterprise and Supplier Development
This project involved carrying out market research into the industry of ESD, the role-players, BBBEE Scorecard frameworks, and the complexities of how value is distributed within this interdependent system. This project also involved co-developing the learning architecture of an entrepreneurial development programme, designed to equip entrepreneurs at different phases of their journey to excel and grow.